Short Answer
Complete Explanation
Return Service Requested (RSR) is a postal service option used by the United States Postal Service (USPS) and other mail carriers that instructs the carrier to return undeliverable mail to the sender rather than disposing of it or sending it to a dead‑letter office. The service is typically indicated on the mailpiece by a printed or handwritten notation “RSR” or the phrase “Return Service Requested.” It is commonly employed when the sender wishes to retain the item, verify the address, or prevent the recipient from receiving the correspondence.
- Purpose:
The sender requests that any piece of mail that cannot be delivered be sent back to the origin address. - How it works:
If the carrier cannot deliver the item after standard attempts, it is forwarded to the sender’s address with a notice explaining the delivery failure. - Typical markings:
“RSR”, “Return Service Requested”, or the numeric service code “701” (in USPS automated sorting). - Cost to sender:
USPS charges a small fee (currently $0.25 per piece) when the service is requested, in addition to any regular postage. - Limitations:
RSR is not available for certain classes of mail such as First‑Class Package Service, and it may be overridden for hazardous or restricted items.
Common Misconceptions
Return Service Requested guarantees the mail will reach the sender.
The service only attempts a return; if the sender’s address is also undeliverable, the item may be sent to a dead‑letter office or discarded.
RSR is the same as “Return to Sender” (RTS).
RTS is a default carrier action for undeliverable mail, whereas RSR is a specific request made by the sender to ensure a return.
FAQ
What happens when a piece of mail is marked Return Service Requested?
If the carrier cannot deliver the item after standard attempts, it is forwarded to the sender’s address with a notice of the delivery failure. The sender may then correct the address or retain the item.
Can the sender waive the Return Service Requested fee?
The fee is generally mandatory when the RSR service is requested. However, certain bulk mailing agreements or prepaid postage arrangements may incorporate the cost into the overall postage.
Is Return Service Requested available for international mail?
USPS offers a similar service for international mail, often identified by the phrase “Return Service Requested” and subject to the regulations of the destination country. Fees and availability vary by destination.
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